1. Acceptance of Terms
By accessing or using mannsay, you agree to be legally bound by these Terms of Service ("Terms").
If you do not agree with these Terms, please do not use our platform.
These Terms apply to all users, including individuals who:
- Book therapy sessions
- Use the AI chatbot
- Participate in relaxation programs
- Browse the website
2. Nature of Services
mannsay provides:
- Online therapy and counseling sessions
- Mental wellness programs
- AI-based emotional support chatbot
- Appointment booking services
mannsay is a mental wellness platform and does not operate as a hospital, emergency
service, or medical institution.
3. Eligibility
You must:
- Be at least 18 years old, OR
- Have verified parental/guardian consent
By using mannsay, you confirm that you meet these eligibility requirements.
4. Account Registration
To book appointments or access certain features, you may be required to:
- Provide accurate personal information
- Maintain confidentiality of your login credentials
- Notify us immediately of unauthorized access
You are responsible for all activity under your account.
5. Therapy Services Disclaimer
Therapy sessions are conducted by independent mental health professionals.
While we strive to ensure quality:
- mannsay does not guarantee specific therapeutic outcomes
- Results vary from person to person
- Users are responsible for actively participating in their therapy process
Therapists maintain professional confidentiality except where disclosure is required by law.
6. AI Chatbot Disclaimer
The mannsay AI chatbot:
- Is not a licensed therapist
- Does not provide medical diagnosis
- Is for emotional support and general guidance only
The chatbot must not be used for crisis or emergency situations.
In case of emergency, contact:
- Local emergency services
- A suicide prevention helpline
- Nearest hospital
7. Appointment Booking &
Cancellation
- Users must book sessions through the official platform
- Payments must be completed before confirmation (if applicable)
- Cancellation and refund policies are governed by our separate Cancellation Policy
- Failure to attend a scheduled session without notice may result in charges
8. Payments
- Payments are processed through secure third-party gateways
- mannsay does not store complete debit/credit card details
- All applicable taxes are included where required by law
9. User Conduct
By using mannsay, you agree NOT to:
- Misuse the platform
- Harass therapists or other users
- Upload harmful, abusive, or illegal content
- Attempt to hack or disrupt the system
- Share false or misleading information
Violation may result in suspension or termination of your account.
10. Confidentiality & Privacy
Your use of the platform is also governed by our Privacy Policy.
We are committed to protecting your personal and mental health information in accordance with:
- Digital Personal Data Protection Act, 2023 (India)
- Information Technology Act, 2000
11. Intellectual Property
All content on mannsay, including:
- Logo
- Branding
- Website design
- Written content
- AI system structure
Is the intellectual property of mannsay and may not be copied, reproduced, or distributed without
written permission.
12. Limitation of Liability
To the maximum extent permitted by law:
- mannsay shall not be liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error-free service
- Users assume responsibility for decisions made based on therapy or chatbot interactions
13. Termination
We reserve the right to:
- Suspend or terminate accounts
- Restrict access
- Remove content
If users violate these Terms.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts located in: Jabalpur, Madhya
Pradesh, India
15. Changes to Terms
We may update these Terms from time to time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the platform constitutes acceptance of updated Terms.
16. Contact Information
mannsay